VoIP in Kenya A beginners Guide

VoIP is an acronym and means Voice over Internet Protocol. VoIP in Kenya is by no means a new term, it’s been there and majority of people may have interacted with it but without awareness.

VoIP works by converting data into digital data. It allows people to complete calls over an existing internet connection. If you do enjoy greater speeds and stable internet connection which majority of organization do, then you’ll be able to use VoIP to make voice calls rather than landline

Why should you implement VoIP in Kenya?

If looking to for Voice Over IP services in Kenya, in this guide we’ll show you the importance and benefits of VoIP.

With VoIP, it’s easier to assign one contact number to employee regardless if they shift their workstation or work from a different department

VoIP also integrates older technology, such as faxing.

VoIP saves you money, installation is very easy and simple. it seamlessly integrates with your existing Local Area Network (LAN). The calls are made via your internet connection so there are no addition cost to making calls, even international calls.

VoIP also integrates well with other computer systems.

Have we ever used VoIP?

As i said earlier, majority of us have used the VoIP technology unknowingly in more than occasion. Many modern day apps now use VoIP to make calls, case example being the likes of WhatsApp, Facebook messenger app, Skype calls.

These are all examples of VoIP services that we’ve been using without the know how of the technology behind it.

Majority of local big companies however prefer to have their own VoIP in Kenya self-hosted systems. This requires installation and means you are now doing your own call delivery.

Advantages of using VoIP

Aside from cost reduction, and also being in a position to make international or long-distance calls without incurring addition expenses, VoIP enables staff within the organization to integrate internal calls easily.

with VoIP you can also quickly send web links and saved documents giving your communication more clarity

with VoIP provider you can also use your phone to send and receive text messages. Usually this may have some transaction cost mostly charged by your trunking provider i.e. safaricom or Airtel Kenya.

So how does a VoIP Phone system operate?

With VoIP, it allow your to connect to the local telephony network via internet connection. It works the same way analog phone systems connection convert you voice and send it via the phone line to the recipients, VoIP simply carries the data over the internet network instead.

VoIP in Kenya plays a critical role since its the biggest and one of the best channels of communication you can implement.  With more and more internet penetration , we cannot afford to miss out on the high speed data connection to communicate all over the world.

VoIP is not limited to audio alone and you can send both audio and images as we speak and also help host virtual conferences with each participants.

Is VOIP similar to landline technology?

while the landlines uses analog transmission i.e it connects one phone through public telephone switch network through physical phone lines (PSTN),  which interconnects the phone to the final destination.

VoIP uses an IP phone to make  calls over the internet. VoIP hardware converts the sound waves into data packets and transmits them to the  target destination.

How much does VOIP cost

with VOIP, you mostly incur only internet connection charges. as long as you have great internet connection and a well configured LAN, then VoIP is free once you’ve installed it.

If your organization uses VoIP services because you handle large traffic of calls then it will be cheaper than the standard connection.

Upgrading your organization phone systems is much easier when you have a plan. After implementing your VoIP  you won’t look back again at your old systems.