The Top 5 Challenges Call Center Managers Encounter in Kenya.
The top 5 difficulties call center managers currently encounter in Kenya. Modern call centers are highly dynamic and real-time focused,…
Top 5 Call center monitoring software.
Maintaining client satisfaction is a top concern for any call center. For this reason, Call Center Monitoring Software is a…
Top Benefits of Call Center Software Solutions in Kenya
It is every organization goal to deliver great customer experience to its' clients. Call center software solutions in Kenya, are…
Factors to consider for enhancing the quality of your video calls in Kenya.
Quality Video conferencing in Kenya can be a nightmare, as we all know. People must set up accounts, download apps,…
Top 13 Video Conferencing Equipment for Best Audio-Visual Experience for Business in Kenya.
Video conferencing equipment for business in Kenya, are collaborative tools used to organize real-time virtual meetings and conferences. Video conferencing…
Factors to consider while setting Video Conferencing Solutions for Boardroom
In today's world, communication is key towards service delivery and competitive edge over your competitors. With the boardroom being the…
Top Benefits of Video Conferencing Solutions for SMEs in Kenya
Why Video Conferencing? The COVID-19 pandemic has undoubtedly prompted business leaders to reconsider how they conduct their operations. Professionals have…
Guide to Outbound Call Center Software Solutions in Kenya
Great Communication is at the center of every organization efficiency. A robust outbound call center software plays a great role…
10 Benefits of Cloud Based VoIP System
Cloud Based VoIP is a rapid developing technology. Voice over internet protocol [VoIP] is the tech used to deliver voice…
VoIP in Kenya A beginners Guide
VoIP is an acronym and means Voice over Internet Protocol. VoIP in Kenya is by no means a new term,…