10 Printer Security Best Practices
Printer devices are key components of any office. Printer Security is paramount, towards the integrity of confidencial organization data. In…
Guide to Call Centers as a Service
Customer service is becoming one of the most important factors in every business. Call Center Services, are must have in…
Ransomware Response Plan for SMEs in Kenya
Ransomware attacks pose a significant and escalating threat to businesses. Ransomware Response plan is critical to all SEMs. With growth…
Outbound vs Inbound Call Center Solutions, Know the Difference.
It is simple to assume that customers rarely prefer calling a business in the age of chatbots and emails. But…
Cloud-Based Call/Contact Center: How it works
Contact centres were previously dependent on on-site PBX equipment and wired phone connections. However, as we have entered a new…
Best Office Photocopiers for SMEs & Large Businesses in Kenya
Selecting the ideal multifunction printer or office photocopiers for business in Kenya, either small to medium-sized business (SMB) may seem…
Call Center for Small Business: Why SMEs Need One
Business phone systems are becoming an essential component of all businesses, particularly Call Center for Small Businesses. A few years…
EndPoint Security Fundamentals For SMEs in Kenya
Global cyberattacks surged by 38% in 2022, as reported by a reliable source. This alarming increase underscores the growing frequency…
Why IVR is important for Your Business call center solution.
Once upon a time, Call Center IVR (Interactive Voice Response Systems ) consisted solely of menus that read out selections…
4 Tips for Creating a Successful Backup Strategy
In today's fast-paced business environment, companies of all sizes are constantly exposed to the risk of operational downtime, which can…
