CRM Software Solution for Small & Medium Business in Kenya

Elitesoft CRM Sofware in Kenya, Designed to manage and analyze customer interactions throughout the customer lifecycle. Our CRM Sofware in Kenya, aims to improve customer satisfaction, drive sales growth, and strengthen business relationships.

Everything you need to build relationships with your customers

Experience the Power of CRM Software Solution

EliteCRM Software Solution deliver a unified platform for tracking and managing customers for Small & Medium business in Kenya across several channels with ease. We bring all customer-focused data on a unified location to provide end-to-end visibility on clientele while offering easy access of all data to internal teams for identifying leads, contacts and to engage, track and manage them efficiently.

Integrating EliteCRM solutions allows business enterprises to uncover valuable insights about customer needs and preferences. Personalize communications, provide relevant information and deliver extremely consistent experiences to improve customer satisfaction and increase retention.

Key Modules & Features | Top CRM Sofware in Kenya

Our CRM Sofware in Kenya, is designed to manage and analyze customer interactions throughout the customer lifecycle. The CRM Software aims to improve customer satisfaction, drive sales growth, and strengthen business relationships.

Contract Management

Contract Creation & Authoring, Contract Repository, Contract Renewal & Termination, and more customizable contract management needs

Task Management

Key among our CRM Software for business in Kenya, is task management, get to automate your workflow and tasks, inluding monitoring, reporting.

Lead Management

Automate your lead capture and management process, including lead segmentation, nurturing, communication, reporting and analystics

Project Management

Our CRM Software solutioni in Kenya offers key project management capabilities i.e. Project Creation & Planning Task & Resource Management Risk Management

Survey Feature

Get to create surveys to research purposes. Integrate Logics, survey personalization, data export & integration, response collection features

Ticket Management

Easily track your tickets with our CRM Software solution. Create and tag tickets, Assign and route tickets to various agents, as well as feedbacks

Customize to Your Specific Needs

CRM Customization Capabilities

We understand that each business needs and requirement are unique and different. No two businesses are alike, so the best CRM Sofware in Kenya, will cater to your business’s unique needs with customization features.

The CRM software allows you to select dashboard elements and create custom reports. If you need even more customization, our CRM solution allows for advanced options using application programming interfaces (APIs). APIs give developers access to technical specs and coding for even more enhanced software customization, delivering great IT Solutions.

Integrate with your systems

Third Party Integrations

CRM Software Dashboards

CRM Software for business in Kenya offers dashboards as a central location where you can easily visualize all relevant information and data you need to do business. You can see reports, real-time data, lead information, forecasts, employee performance, customer interactions and the sales pipeline.

Quote & Order Management

With more work involved in the delivery of services, CRM software solutions assist in sending quotes to potential customers by using predesigned templatesto generate automated quotes from information taken directly from the lead

Real-time Date

Every organization depends on data to make critical decision for the organization. ElitesoftCRM delivers real-time data pulled from the solution offering great opportunities to make informed decisions.

CRM Analytics & Reporting

One Key element to look out for on CRM Software solution for business in Kenya, is analytics. customer analytics, offers customer data insights. This crucial data can help you make better decisions about the products, services, marketing and overall communications you distribute to customers. Additionally CRM Reporting is an important want for all organizations. For our Elitesoft CRM software in Kenya, we believe that reports generate valuable insights that inform decision-making. Some report delivered

The number of leads that come in during a specific time
The number of sales generated during a specific time
Which of your sales agents closed which leads
Customizable reporting needs